Sony Sucks Customer Reviews and Feedback

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Sony Corporation is a Japanese multinational conglomerate corporation headquartered in Kōnan, Minato, Tokyo. The company owns the largest music entertainment business in the world, the largest video game console business and the second-largest video game publishing business, and is one of the leading manufacturers of electronic products for the consumer and professional markets, and a leading player in the film and television entertainment industry. Sony was ranked 97th on the 2018 Fortune Global 500 list.

The Japanese Sony Corporation was in trouble back in July 2006 with American consumers for an ad it ran in The Netherlands. It was a Dutch billboard campaign for Sony's new PlayStation Portable video game player. According to CNET Sony had pulled a Dutch billboard advertising campaign for the new white version of its PlayStation Portable video game player and apologized to anyone offended by the ad, which critics dubbed racist. A billboard ad in the campaign--which Sony said was launched in the first week of June and created locally and exclusively for the Dutch market--portrayed a white woman aggressively grabbing the face of a black woman and read "PlayStation Portable White is Coming." Sony said that the Netherlands campaign intended to highlight the color contrast between the existing black PSP and the new ceramic white PSP. Instead, the ad campaign riled California Assemblyman Leland Yee, the National Association for the Advancement of Colored People and a youth civil rights education project called Sojourn to the Past. Those critics condemned Sony's use of the racially charged photo to sell a product and said it recalled an age and time when black people were portrayed in minstrel shows.

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Sales Representative (Former Employee) says

"Workers are disposable and replaced regularly without warning. Work environment is hostile because everyone is constantly competing with other brands for sales."

Atención a clientes (Former Employee) says

"Dejar a los empleados hacer antigüedad, tener de gerente o encargado a persona que no tenga favoritismos y que respete a las perdonas que estén a su cargo.Trabajo muy facilNo hay crecimiento, no hay buenas prestaciones"

Technical Support Agent (Former Employee) says

"Zero chance of growing in this company, but what could you expect when all of the jobs available get taken from people who are coming from other departments closing because they have "more experience"."

Maintenance Technician (Former Employee) says

"They don't care about you. They will use you and treat you bad. It's all about who can use who and who's sleeping with who. Management is terrible. They never know what's going on or how to to their jobs."

Venditrice in negozio (Former Employee) says

"Non collaboro più con Sony. Retribuzione ed orari non consoni in rapporto alle mansioni richieste."

Operator (Former Employee) says

"Terrible place to work at. The person in HR screwed her way to where she’s at and screwed everybody else at their job. Largest company in Terre Haute to work for30 minute lunchNot enough blacks working there"

Temp (Former Employee) says

"I was a temp at Sony. In my time they'd pretty much waste your time to fill the whole 12 hour shift. Supposedly direct hires weren't treated much better than temps. They all seemed like they were about to be fired or something.It was a paycheck.We all know Sony/DADC was lousy."

Production Line Packer (Former Employee) says

"Typical day at work was pushing box's down conveyor system to be loaded onto trucks to be shipped out. Stressful due to rough management team that could care less about anything besides getting the work done as fast as possible. Treated all of us poorly.noneterrible management team."

Forklift Operator (Current Employee) says

"Overall very fast pace enviroment very little idle time there is always something to do on a day to day. back stocking product rotating product maintaining a clean enviorment inter acting with coutumers was one of the things i enjoyed being able to help"

Video Account Coordinator (Former Employee) says

"Sony PlayStation has a culture issue. They like to blame employees for any mistake. It always is someones fault. If you are looking for a collaborative environment that promotes innovation than you shouldn't work at Sony PlayStation."

Phone Tech Support (Former Employee) says

"Above average performance expected from management with very little compensation and no sick leave or vacation time. Management were not very well trained in how to deal with employee interaction.NoneShort breaks, short lunches and no benefits"

Assistant Planner (Former Employee) says

"This place is an absolute joke. They no longer make a product that is even relevant. There is no future with this company. Too bad they put all their eggs in one basket with Blu-Ray. They weren't smart enough to figure out the format of a disc is obsolete.NoneEverything"

Receptionist (Former Employee) says

"they didn't have any kids so they would ask you to do outings with them after work or on weekends. I had small kids and didn't want to spend my free time with my employers."

Packer (Former Employee) says

"The people that work there is basically rude and hateful. They send you home early or tell you they don't need you today. Which lowers your paycheck. Alot of people that work there thinks they are better than you. Dirty workplace. Not organized at all."

Pick Packer (Former Employee) says

"Would not suggest working there unless you're prepared to get in trouble because your feet hurt after working 12 hour shifts for 3 days. You also cannot talk to team members, even if it is asking a question about working without the employers complainingnoneLong hours bad pay for the effort you have to put in"

Sony (Former Employee) says

"Considering only selling tvs, major pressure placed i would expect better from what they say is a market leader. Contacted at all hours about figures, managers placed with little to no experience."

Warehouse Associate (Former Employee) says

"when i work at sony it was a ok ok first then it got bad when they did not need me for a couple days and when they did need me they would send me home earilyfull full service lunchThe Pay"

Shipping Associate (Current Employee) says

"Sony is not a good place to work if you are looking for fairness and stability. Management is a joke and employees are disposable!Co workers were niceManagement and their attendance policy with points"

Assembler/Production (Former Employee) says

"The job was awful. I didn't learn anything. I never received my pay. The pay was not good. I did not like the job at all. I am glad I got out of there when I did. It is not good job stability.NoneEverything"

PROMOTOR DE VENAS (Former Employee) says

"Empresa com muita cobrança, os funcionarios trabalham insatisfeitos, sem promoçõesHorarioGestao"

MItch says

"PS5 online order queue is such BS Finally got through the queue only to find disc version sold out By the time I log in, digital version is out of stock as well SONY SUCKS"

ASG says

"The person asked me if I had any questions left, so I started to type my question, and the support person said have a good day. I even tried to get into a another chat and they said I wasn’t allowed to."

Michael Hampton says

"This is such crap ! Why can’t I buy a ps5 from you SONY or any place else ? There is advertising all over the place for it ! You keep advertising it as it available but it’s not available! It’s impossible to even buy one ! What’s the problem? Are you trying to go to court with millions of consumers? Because this is false advertising! If you advertise the merchandise than you had better make sure consumers are able to get one ! 1 per family my ass your a joke !!! Maybe I will just go with Microsoft and buy a Xbox or gaming pc instead of wasting my money on your crap that’s all it is ! You can’t even get all the bugs out anyways! PlayStation Sony your such a looser company I’m done with your products ! High prices for pure crap !!!!"

sweet kitty says

"Sony anything is trash because the company belongs in a dumpster. Its time for the old geezers to retire and make better judgment calls. Banning cyberpunk from Playstation because you couldn't get on board with the vision and then saying how bad the game was, Ha! The games awesome and you just made yourselves look irresponsible once again."

Sony sucks says

"Literally a slow pice of crap! I’ve been on hold for 4 hours trying to reset my password but I can’t because you slow r words won’t send the rest your password email!!"

Aaron Coleman says

"I bought a $160 headphone set less than a year ago. I am STILL jumping through hoops for these dummies at Sony Customer Non-Care. Buy a Bose, JBL, hell, but a gas station headset. Chances are the gas station will replace your item when it malfunctions. Such a disappointment. #sonysucks"

Ronnie Møller says

"Very bad service. They dont have any shops avaible, and they dont know their own products functions."

Joseph Ogle says

"Where should I start? This whole PS5 launch has been a disaster from the very beginning. I have too many Sony products to count like so many others do and apparently that doesn't matter since whoever headed the PS5 launch wasn't taking that into consideration. They botched preorders, they botched the additional online orders and then they made it so that no one could walk in-store to purchase. What a gangster move. Knowing that bots were eating up inventory and that some of us that are educators and first responders weren't available to try at a preorder it was business as usual. I mean, I get it, a sale is a sale and that's their main goal. Who's hands their systems land in is not their most pressing concern. Then, some were supposed to get a special invite if they were actively on their Playstation systems. Some of us don't have time to play daily and even some that do, didn't get the so called " Special Invite". Now, there are retailers with some systems on hand and they won't sell until their "Black Friday" events, and those too will be online only. If adults wish to line up and camp out, they should be able to do so and be wise and safe about it. Just pathetic is what I can say. Yet, some people who make a living from YouTube receive free units. Isn't that something. In the future, I really have to start rethinking where I purchase some of my products, especially since there are other companies that make some of those items."

david camacho says

"Frustration 1: Launch PS5 with local in-store sales...compete with local buyers. Launch PS5 with online-only sales...compete with MILLIONS!!! Frustration 2: Crashing every website that launches the PS5 due to directing MILLIONS of buyers to a couple of websites at the same time. Covid isn’t stopping any other company to put their product on shelves in store. Next time you launch a product, flip the script...all first day purchases happen in-store and no online purchases on launch day."

scott frazier says

"sony has a very poor ordering system ps5 went on sale today was waiting with my phone and pc ,kept hitting refresh till i saw add to cart. added it to cart hit confirm purchase and !!!!!CRASH!!!!!!! all 4 times guess my son's not getting one for Christmas now. it get so frustrating doing all you can waiting in line for preorders only to get turned down because you were there first or spending most of the day hoping one will pop up at a site but wont because alot will end up on ebay for a profit. People like caregivers with families first responders and military who are to busy to stand in line or surf the web all day miss out. WAY TO GO PLAYSTATION AND WALMART."

Ricardo Morayta says

"By far the worst so far ive ever encountered where for the last 4 emails ive sent an automatic reply that is sadly not automatic has answered me things that have absolutly nothing to do with my problem and it is very very clear that nobody is even reading my tickets very sad the incompetence that we let go by as humans and then we ask why the world is broken sad"

Xoxa Unconcious says

"Morons took TuneIn to court for their music greed now I can't listen to my favourite station which played chill on Google hub, didn't even play Sony licensed crap. Wish you bankruptcy in this year and hope your PS5 has major firmware and compatibility issues."

Yasin Ozdemir says

"I had a discount coupon which i wanted applied to my pre ordered WF-SP800N headphones. After asking for a partial refund to be provided since I had already placed my order and could not use my coupon, i was told by staff that it is not possible although the item was never shipped out. When i said i want to return it after i receive it and re place the order but this time by using my coupon code since the coupon amount was $50.00 and I would still be saving even after shipping costs, they refused my return and said they do not accept change of mind returns. Absolutely disgusting behavior from a cooperate bully. Thanks for changing the mind of a life long Sony fan and losing a loyal customer in the process."

Natalie G says

"Rang call centre to ask for technical support, was told someone will ring back within 24 hours, 60 hours later still waiting. Tried to ring back numerous times, no one answer."

Adam Z says

"I bought a used playstation 4 system, just when i got it i paid for a 3 months plus+ service from sony. I had it for about 2 months the system and then sold it. The plus+ service ends up renewing it self and i was charged. I ended up contacting paypal for refund and got it. Sony has banned my account and keeping it hostage till i pay the 3 months Plus+ service using sony gift cards. I have owned this account since playstation 3 released and purchase lots of games under this account, now that i have no access to my account, i also have no access to any games i purchase over the years. I though if you buy a game from sony store you own it but i guess not, sony can take the games away from you just like that. DON'T BUY GAMES FROM SONY STORE BUY FROM THE LOCAL STORE ON DISC this way you own the game 100% and sony cant take it away from you."

hwarang Kim says

"I DO NOT EVEN WANT TO GIVE SONY A SINGLE STAR FOR THE REVIEW. I have recieved a faulty headset wh 1000xm4 a month ago. I have sent it to sony official repair store and it is being 'assessed' according to those salty customer service centre. I hate the fact that I am wasting a monthful of time due to their disgusting unguaranteed product. DO NOT BUY ANY OF THEIR PRODUCT Sony, fix your product or fix your customer service centre. This was my first purchase on headset from Sony, and it did not end well. I guess I have to wait for another month...."

Kenneth Hulbert says

"I am so disappointed at how the PS5 release has been handled, Sony. This is YOUR product. I have followed avidly for months to get yesterday’s news about pre-order release. You remember, it’s the one you promised to give your loyal fans and customers a heads up about, and hopefully a sliver of a chance to actually order one? I did not get that chance and I was looking when that chance shot by like a blip on the radar. That happened the same evening as your announcement that it wouldn’t be happening until the following day. That’s not right, Sony. Fix it, please. Fix it so I can rely on you. Let me say that I am a loyal customer, it’s my only gaming of any kind. I love the system, and all the games I have played on ALL of your consoles through the years... especially the exclusives! I get satisfaction when a X-Box friend wants to play because he can’t with that system. So, I will still wait, because I believe you will make good on your product and reputation. Show me you are as loyal to me as I am to you."

Bonnie Newman says

"Me and my boyfriend bought a Sony TV on sale for $3,000, brought it home took it out of the box put it on the wall. there was a hairline fracture on it, never did get to turn the TV on never did get to watch it. got a hold of Sony their answer not my problem go buy another TV. Didn't offer a penny other than sorry we can't help you. Unreal I will never purchase a Sony again"

Rick says

"I use Sony WH1000XM4 headphones. Love the music, noise cancelling but these aren't for your work calls at all. If you don't need the mic or you do conf calls with it, then you will love them"

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